December 2024 Live Q&A with Tommy Mello
From Home Service Expert
In December 2024, Tommy Mello discusses upcoming developments in his podcasting endeavors, including a new show focused on business strategies outside the home service industry. He shares insights from the past year, highlights the importance of improving booking rates in call centers for financial growth, and addresses listener questions about his experiences and future plans with his current private equity partnership.
Key Takeaways
- A 1% boost in booking rates could net a $100k windfall for a $10 million business—no pressure!
- Absent a solid marketing obsession, you're basically inviting stagnation to your business's party.
- Responding to clients in under a minute? That’s not just fast; it's a rehashing revolution waiting to happen.
- Recruiting is the backbone of growth—without solid onboarding, you’re just spinning your wheels.
- Transform your sleep routine with nose breathing and no phone in bed; your productivity will thank you.
Mentioned in This Episode
- A1 (company)
- Home Service Expert (company)
- The Seven Power Contractor (book)
- Service Titan (product)
- Five Dysfunctions of a Team (book)
- How to Win Friends and Influence People (book)
- Think and Grow Rich (book)
- Freedom Event (event)
- Joe Chisara (person)
- Dopamine Nation (book)